IT Sourcing & Outsourcing

Outsourcing and multi-provider environments require clear accountability, governance and active steering.
I support organisations in working jointly with internal teams to design sourcing strategies, transition services
and establish governance structures that ensure control, transparency and reliable delivery.

The focus is on operationally sound setups that are jointly owned, rather than contract-driven or theoretical sourcing models.

Typical situations

• Planned or ongoing outsourcing initiatives

• Complex multi-vendor landscapes

• Unclear service ownership and governance gaps

• Escalations, performance issues or loss of control

My focus

• Joint definition of sourcing strategy and service scope

• Clarification of provider setup, roles and responsibilities

• Establishment of governance, KPIs and service management structures

• Active steering of providers together with internal stakeholders

Outcome

• Clear accountability across internal and external parties

• Stable and transparent service delivery

• Improved service quality and predictable operations